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We are thrilled to announce the outstanding results from our recent 2024 Q1 Patient Survey Results regarding our nursing services. The average rankings speak volumes about our commitment to excellence:
- Ease of Scheduling: With an impressive average rank of 4.74, we excel in accommodating your scheduling needs promptly and efficiently.
- Staff Courtesy: Our staff’s courteous communication earned an exceptional average rank of 4.93, reflecting our dedication to positive interactions.
- Punctuality and Professionalism: Scores of 4.90 for on-time visits and professional expertise demonstrate our commitment to reliable and skilled nursing care.
- Medication Education and Safety: With an average rank of 4.79 across questions related to medication education, safety protocols, and thorough health checks during visits, we prioritize your well-being and understanding.
Notably, our nurses’ hand hygiene practices received a perfect score of 5.0, showcasing our unwavering focus on cleanliness and infection control. Additionally, our commitment to comprehensive care, including weekend accessibility and clear communication channels, is reflected in the high average rank of 4.74.
Furthermore, the likelihood of recommending our services garnered an exceptional average rank of 4.86. Overall, our patients’ average satisfaction rank of 4.88 underscores our dedication to providing exemplary nursing services that exceed expectations. We are grateful for your feedback, which drives our continuous performance improvement efforts to ensure we consistently meet and exceed your healthcare needs.
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